Equine Veterinary Sales & Customer Service - Ocala, FL
Ocala, Florida 34478
United States
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Equistaff
Ocala, Florida 34478
United States
Email:
Phone: 352-293-2088
Contact: Kaitie Veltkamp
Date Posted: 05/07/2024 | Last Updated: 05/07/2024
Categories:
Communications - Social Media, Computers/IT, Customer Service, Farm Office Staff, Receptionist, Retail & Sales, Sales/Marketing, Veterinarian - Equine
Positions Available:
Full Time
Annual Salary Range:
$35,000 - $39,999
Minimum Education Level:
High School
Horse Breeds Associated With This Job:
Any Breed
Languages Required:
English
Drivers license required?
Yes
Commercial drivers license required?
No
Height/Weight Specifications
(For riding positions only)
Height: ft in
Weight: lbs
This impressive and innovative veterinary hospital in Ocala is ramping up for a serious period of growth, and is looking for a passionate new team member to join them! This team focuses primarily on sports medicine and rehab therapies for our equine companions, with two vets on-staff and a cutting-edge clinic facility. This is a group that believes very firmly in a collaborative, driven company culture. Every position, no matter how entry-level, has a clear path forward all the way through top-level leaderships. With bi-weekly check-ins to ensure satisfaction and progression, this is a once-in-a-lifetime opportunity for a goal-oriented equine professional looking to make a career out of the veterinary industry!
Job Description
Customer Service meets Sales with this innovative equine office role! We are looking for a dynamic and driven individual who has a strong background in equestrian sports to join this growing veterinary team! This person will be responsible for sourcing and securing new business through cold-calling and personal networking while also providing and exemplary experience for current clients of the clinic. This is a Base + Bonus structure role, with a clear forward progression plan for all staff! As an employee of this clinic, you will receive consistent respect, clear expectations, and a growth-driven team to support you in your future success both inside and outside of the clinic. Ideally this person will be willing to work a Tuesday-Saturday shift, which occasional out-of-office, overnight excursions to shows/clinics with the rest of the team. If you have a desire to help horses and humans reach their goals while also building a career in the veterinary industry, this is an opportunity you won't want to miss!
Job Duties
- Provide exceptional customer service via phone, email, and in-person interactions with regards to customer questions, billing, promotions, services, and products offered through the clinic.
- Engage in active sales outreach through cold-calling and personal networking to increase clinic traffic
- Follow up with warm leads generated by marketing to schedule and secure appointments for service
- Navigate the company's (hefty) records keeping system to maintain UTD records for all clients and prospective clients
- Prepare templates for health certs, lameness exams, and other medical files as needed
- Other administrative/office tasks as needed
- Assisting members of the care staff with non-horse-handling duties when necessary
- Minimum 5 years experience within the competitive sporthorse disciplines
- Experience or significant desire to work in a sales-oriented role - cold calling is a requirement!
- Exceptional verbal and written communication skills - detail oriented
- Driven to grow and succeed both personally and as an organization
- Above-average tech navigation capabilities
- Preference for a fast-paced, collaborative, and regularly evolving work environment
-*Bilingual would be strongly preferred!
- Occasional travel including overnight stays with the team (transportation and lodging provided from clinic)
- Incentive structure for all sales activities!
- 10% of first invoice paid directly for all new clients you have secured
- Cash bonus for any referrals who mention your name as reason for calling in
- Clear, actionable growth plan for all employees
- 40-50hr work week in-office, hourly pay with overtime benefits
N/A
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